Reservation
To secure your booking complete the booking form and return it together with your deposit/payment. Confirmation will be sent to you by return. Please check that the details are accurate and notify us immediately if there are any discrepancies.
Costs
The price quoted is for the rental of the appropriate villa/apartment per week, according to the season. The following is also included: electricity, gas, water and pool/garden maintenance for individual villas with private pool. Not included are transfers to and from the villa, travel insurance, car hire and flight costs.
Payments
For bookings made 10 weeks or more before arrival at La Manga Club Resort a deposit should be made, the balance being due 10 weeks before arrival. If, for any reason, the balance is not received within 7 days of the due date, cancellation may be assumed by ourselves and the full payment becomes due. For bookings made less than 10 weeks before arrival the total rental is due immediately. Deposits are non-refundable.
Personal Travel Insurance – Please ensure that all members of your party are insured for your trip.
Cancellations by you
Should you wish to cancel or amend your reservation once it has been accepted by us, we must receive written instructions to this effect. This will need to be cancelled at least 90 days prior to your arrival. After this time the full amount is payable by you.
Cancelation by us
If in the unlikely event your accommodation becomes unavailable alternative accommodation will be offered to you if possible. If you cannot accept the alternative option, then your deposit will not be returned to you.
Cancellations by you due to Covid. If you unable to travel due to flight cancellations or travel restrictions only a postponement of your reservation is offered. Documentation of flight cancellations must be shown. The postponement of dates is valid for up to one year from your original travel date.
You are responsible for your own travel insurance and in the event that you are unable to travel due to contracting Covid then the full amount is payable, and no deposit is returnable, or postponement offered. If a postponement is offered, then there may be an additional payment due for change of dates.
Damages during your stay
Any breakages should be reported locally before vacating the property. We reserve the right to charge for damage and breakages not reported and found after departure. A damage deposit will be requested before your arrival and returned to you after your departure once the property has been inspected.
Rental Period
The rental period commences 4.00 p.m. on the day of arrival and terminates at 10.00 a.m. on the day of departure.
Subletting
The person booking the holiday is responsible for his/her guests. No other guests other than those detailed on the booking form may be invited to stay in the property without our written permission. Subletting the property to others is not permitted.
Pets
Pets/animals are strictly forbidden in apartments/villas.
Complaints
In the unlikely event that you have a complaint whilst you are on holiday please bring it to the attention of our on-site manager as soon as possible so that we can have an opportunity to put it right at the time.
We cannot accept any responsibility for any claim if we are not alerted, as we will have been deprived of the opportunity to investigate and rectify the problem.
Properties in general
The information regarding properties and any other descriptions made by us are made in good faith and are not intended to mislead. However, changes in facilities may occur without our knowledge. We cannot be held responsible for resulting inaccuracies which are beyond our control.
Although we reasonably believe that the electricity and water supplies are of a standard comparable to other holiday accommodation in this area of Spain, they are often not as reliable as the supply in the UK. Short breaks in the supply do sometimes occur.
If, during occupation, an accommodation becomes uninhabitable due to circumstances beyond our control i.e. adverse weather conditions, fire, power failure or water ingress, we will try to provide alternative accommodation at no extra charge.
In these circumstances or any other circumstances beyond our reasonable control we shall be under no liability to pay compensation. Nor are we held responsible for the preparing of a property by the onsite management team responsible for that particular property.
All properties are privately owned and building work and resulting noises may occur at any time during the season at an adjacent property which may be undertaken by a third party over which we have no control.
Whenever possible we agree to give you advanced warning of any major works and any available alternative accommodation will be offered (with you paying or receiving a refund in respect of any difference in price). We cannot be held responsible for any such building works which might commence at an adjacent property during your occupation.
La Manga Villa Rental Ltd shall have no liability whatsoever to you if we are unable to fulfil our obligations under this agreement for reasons which are beyond our reasonable control, including without limitation war, disaster, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or any matter referred to above.
La Manga Villa Rental Ltd shall not be liable for any loss or damage arising from any matter outside the reasonable control of La Manga Villa Rental Ltd including (but not limited to) acts of God, war, civil disturbance, strikes or any other industrial action, Acts of Government or failure of public supplies.